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Support for website

Page history last edited by MengKiat 3 wks ago

 

 

Please don't reorder these - some people refer to them by their number

 



 Answers:

How do I delete a Video?

   You will have to log in and all your video thumbnails will appear at the bottom of the page.

   You will have to mouse over them and a cross button will appear at the top right hand corner.

   Click on the cross to delete the video.

 Loading preview image...

 

 

How do I delete a videos from a group?

   You can delete a video from a group only if it has been uploaded by you. You can try the following steps:
 
   1) Go to the same video that you have uploaded onto the group from your profile page
   2) Click on Share.
   3)Go to the "Groups" tab 
   4) Uncheck the box that list the group name.
   5) Click Save.
 
   The video will be taken off the group site but will still be in your profile.
 
 

Can I embed Qik videos onto my website/blog?

  There are two level of embed code available:

   Embed video link (on the right hand of player under "info" tab): embed individual video

   Embed channel link(on left hand side of profile page under profile pic) : embed channel,

   LIVE video got played, when there is no live video, latest video from this users will be played

   

 

How can I upload my videos to LiveStream, 12 Seconds, Youtube, Blogger,Facebook, WordPress, Seesmic

and Tumblr? or send a Tweet?

   You will need to log into your account -> Go to Edit Profile -> Click on the network you wish to integrate with

   -> Enter the relevant details and click on save changes. That's it and you are integrated with that social network!

   Future Streams will have the settings that you have set. An example for Twitter is shown below :

Step1:

Step 2:

Step 3:

   Step 4:

 

 

How can I share my Qik videos with designated people?

   There are 2 ways to share videos with designated people :

   a) If they are existing Qik users:

   "Group": You can share the video to your groups by clicking on share-> Groups tab-> check the box next to the desired group

   -> Save. (as shown in picture)

   - Set the privacy of the group as private. Under Private: Only members of the group may view Qik videos from this group and group memberships

   must be approved by the group's creator( or admin)

    b) If they are non Qik users

    "Share" There is a share icon under video players

     - Click on it and this should bring up a share widget where you can enter the email addresses of the folks you you'd like to share this with.

 

Can my private Streams be watched "Live"?

    Private streams cannot be watched live unless the user log into his/her account.

 

Can private videos be embeded to Blogs?

    Yes, they can be embeded to blogs. Simply grab the link and embed in your blog.

 

How to set videos to private by default?

    All phones should be able to save their privacy settings automatically. However, the privacy settings for Blackberry phones cannot be 

    changed during streaming, it can only be changed before streaming. Once stream is set to private or public,

    it will apply to all future streams until changed back.

 

Is there any editing tools for Qik videos?

   There is currently no editing tools to edit Qik video on the website. Users will have to download the video 

   and edit it through individual's editing softwares. 

 

How do I embed my Videos in a Wordpress Blog?

 

   Embedding a Video:

   To embed a video, grab the permalink of the video and then use one of the following codes to embed it to your wordpress.com blog. 

   [qik]video-permalink[/qik]
   [qik url="video-permalink"]
   [qik url="video-permalink" width="320" height="280"]

 

   Embedding your Live Channel:
   To embed your live channel all your need is your Qik username and the shortcodes below.

   [qik]username[/qik]
   [qik user="username"]
   [qik user="username" width="320" height="280"]

How do I share my videos to Facebook, MySpace, Digg it, Stumble It!, Technorati and Del.icio.us?

 

   You can open up the video that you want to share, and click on the "share" button below the video.  (As shown in picture below)

 

   A widget will appear and you can click on the networks tab. (Shown in the picture below)

 

 

 

   Click on the relevant networks you want to share and log into them. Your videos will be uploaded to the relevant network.

 

How do I change the privacy settings for my Qik videos?

 

   You can change the privacy settings for your Qik video by clicking on "privacy" below the video. Once you have set the video to "private",

   the video can only be viewed when you are logged in. Remember to hit on "save". 

 

   

How do I automatically post all my videos to the group?

 

   You can go to "edit profile"-> "groups". Select the group you want to share to and click on "save changes".

 

 

How can I subscribe to the RSS feed on iGoogle, iTunes, Blogger etc?

  You can do that by clicking on "subscribe" under the profile picture. (see picture below)

 

   

 

How do I find "edit networks"?

 

   You can go to "Edit Profile" on the top of your page. Then, you can click on the "networks" tab.

   Alternatively, you can go to this url at http://qik.com/profile/edit_networks (See picture below)

 

 

How can I post my videos to YouTube?

 

   You can click on the "post to YouTube" tab at the bottom of the flash player. Select the appropriate category and your video will be posted. (See picture below)

 

 

 

How can I post my Qik video to Posterous? 

 

   You can do that by emailing your Qik video link to post@posterous.com. Enter the Title of the post in the subject of the email and put the link

   in the body of the email and Posterous will automatically embed the Qik video for that url in the blog.  

 

How can I change the privacy settings for my location information once I have uploaded a video to my profile page?

 

  You can change the privacy settings by clicking on "precise" at the top right hand corner and it will lead you to your "edit profile" page.

  You will be able to change the privacy settings from there. Screenshots are attached below:

  

  

       

 

 

 

 

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